Terms of service

These Terms of Service (“Terms”) govern your use of the website sorchae.com (the “Website”), operated by Sorchae, with its registered office at:

Business Address:
5 St Mark’s Grove,
Ronans town Dublin 22,
D22 YR67, Ireland

These Terms also apply to the purchase and sale of products and services offered through the Website. By accessing or using the Website, including browsing, placing an order, or purchasing products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

Sorchae is an online retailer specialising in women’s clothing. These Terms establish the rights and responsibilities of both you, as a customer, and Sorchae.

The most current version of these Terms will always be available on this page. We reserve the right to update or modify these Terms at any time. Any changes will become effective once they are published on the Website, and your continued use of the Website following such changes constitutes your acceptance of the revised Terms.

This online store is powered by Shopify Inc., which provides the e-commerce platform that enables us to offer and sell our products and services online.

Section 1 – Website Use

You may use this Website only if you are at least the age of majority in your jurisdiction, or if you are using the Website with the permission and supervision of a parent or legal guardian.

By using the Website, you agree to use it only for lawful purposes and in a manner that does not violate any applicable laws or regulations. You must not use the Website to infringe upon intellectual property rights, upload or transmit viruses, malware, or other malicious code, or interfere with the security, functionality, or proper operation of the Website.

If you violate these Terms, we reserve the right to suspend or terminate your access to the Website without notice.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any lawful reason and at our discretion.

You acknowledge that information transmitted over the internet, other than payment information, may be transferred across various networks and may be transmitted without encryption. Payment information, however, is encrypted during transmission using appropriate security measures.

You agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Website, its content, products, or services without our prior written permission.

Section 3 – Website Information

We make reasonable efforts to ensure that the information presented on the Website is accurate, complete, and up to date. However, we do not guarantee that all information will always be complete, accurate, current, or free from errors.

The content provided on the Website is intended for general informational purposes and may be updated, changed, or removed at any time without prior notice.

Section 4 – Pricing and Availability

All prices displayed on the Website are subject to change without notice. We reserve the right to modify prices, change or discontinue products or services, limit product availability, and correct any pricing or other errors that may occur.

If an error affects the price, availability, or description of a product or service, we reserve the right to correct the information and, where applicable, cancel or modify an affected order. We are not responsible for losses arising from price changes, discontinued products, or changes in product availability, except where otherwise required by applicable law.

Section 5 – Products

Certain products may be available exclusively online through the Website. We make every reasonable effort to display product images, colours, materials, and details as accurately as possible. However, the colour and appearance of products may vary depending on your device, screen, browser, and display settings.

We reserve the right to limit the quantity of products that may be purchased, restrict sales to particular customers or geographic regions, modify product descriptions or specifications, and discontinue products at any time without prior notice.

All returns and exchanges are subject to our Refund & Returns Policy.

Section 6 – Orders and Payments

We reserve the right to refuse, cancel, or limit any order placed through the Website. This may apply where multiple orders appear to have been placed under the same customer account, using the same payment method, or shipping to the same address, or where an order appears to be fraudulent, unauthorised, or otherwise in violation of these Terms.

If we make a change to or cancel an order, we may attempt to notify you using the contact details provided when the order was placed.

When placing an order, you agree to provide accurate, complete, and current billing, payment, and shipping information. You are responsible for ensuring that the information provided is correct and remains up to date.

For further information regarding your order, please refer to our Shipping Policy and Refund & Returns Policy.

Section 7 – Third-Party Services

The Website may provide access to services, applications, features, or tools operated by third parties. These services are provided on an “as is” and “as available” basis, without warranties of any kind unless otherwise required by applicable law.

Sorchae is not responsible for the performance, availability, security, functionality, or accuracy of third-party services. Your use of any third-party service accessed through the Website is at your own risk, and you should review the relevant third party’s terms and policies before using such services.

Section 8 – Third-Party Links

The Website may contain links to websites or services operated by third parties. These links are provided for convenience and do not mean that Sorchae endorses or accepts responsibility for those websites or services.

We are not responsible for the content, privacy practices, security, products, services, or policies of any third-party website. We recommend reviewing the terms and privacy policies of any external website before making a purchase or providing personal information.

Section 9 – User Content

If you submit or share reviews, comments, photographs, suggestions, feedback, or other content through the Website or in connection with Sorchae, you grant us a non-exclusive right to use, reproduce, modify, publish, and distribute that content for purposes related to our business, marketing, and promotion, without compensation to you.

You agree that any content you submit must not be illegal, offensive, misleading, defamatory, or infringe upon the intellectual property, privacy, or other rights of another person.

We reserve the right, but are not obligated, to review and remove any content that we believe violates these Terms or is otherwise inappropriate.

Section 10 – Privacy

The collection, use, storage, and processing of personal information provided through the Website are governed by our Privacy Policy.

By using the Website, you acknowledge that your personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.

Section 11 – Errors and Inaccuracies

From time to time, the Website may contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, specifications, or other information.

We reserve the right to correct any such errors or inaccuracies, update information, and cancel or modify orders where an order has been placed based on information that was incorrect at the time of purchase, subject to applicable consumer protection laws.

Section 12 – Prohibited Uses

You must not use the Website for any unlawful or prohibited purpose. This includes using the Website to violate applicable laws or regulations, infringe intellectual property rights, harass, abuse, or discriminate against others, upload or transmit viruses or malicious code, send spam or unsolicited communications, collect or misuse personal information without permission, circumvent or interfere with Website security measures, or engage in fraudulent or deceptive activity.

Any violation of these restrictions may result in the immediate suspension or termination of your access to the Website.

Section 13 – Disclaimer of Warranties and Limitation of Liability

Your use of the Website is at your own risk. To the fullest extent permitted by applicable law, the Website and the products and services offered through it are provided on an “as is” and “as available” basis.

Sorchae does not guarantee that your use of the Website will be uninterrupted, timely, secure, or error-free, or that the Website will always be available.

To the fullest extent permitted by law, Sorchae shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Website or from products or services purchased through the Website.

Nothing in these Terms is intended to exclude, restrict, or limit any rights, guarantees, remedies, or protections that cannot legally be excluded or limited under applicable consumer protection laws.

Section 14 – Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Sorchae, together with its employees, affiliates, partners, contractors, and service providers, from claims, liabilities, damages, costs, and expenses arising from your breach of these Terms, your misuse of the Website, or your violation of any applicable law or the rights of another person.

Section 15 – Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall continue in full force and effect.

Section 16 – Termination

You may stop using the Website at any time.

We reserve the right to suspend or terminate your access to the Website, without prior notice where permitted by law, if we reasonably believe that you have violated these Terms or otherwise misused the Website.

Any provisions of these Terms that are intended to survive termination will remain in effect after your access to the Website ends.

Section 17 – Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund & Returns Policy, and any other policies or notices referenced on the Website, constitute the entire agreement between you and Sorchae in relation to your use of the Website and purchase of our products and services.

Section 18 – Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Ireland, without regard to its conflict of law provisions.

Nothing in this section is intended to deprive you of any mandatory consumer rights or protections available to you under the laws that apply to your purchase or place of residence.

Section 19 – Changes to These Terms

We reserve the right to update, amend, or replace these Terms at any time. The latest version will always be available on this page.

Any changes will become effective immediately upon publication unless otherwise stated. Your continued use of the Website following the publication of revised Terms constitutes your acceptance of those changes.

Section 20 – Contact Information

If you have any questions regarding these Terms, please contact us using the information below.

Business Name: Sorchae

Website: Sorchae.com

Business Address:
5 St Mark's Grove,
Ronans town Dublin 22,
D22 YR67, Ireland

Customer Support Email: support@sorchae.com

Contact Form: Available on Contact Page

Customer Service Hours: 9:00 AM – 5:00 PM (GMT+1)

Typical Response Time: 12 Business Hours