Payment Policy

At Sorchae, we strive to provide a smooth and reliable shopping experience. That’s why we offer a simple, secure, and flexible ordering process, allowing you to focus on finding the perfect products.

We accept a range of trusted and commonly used payment methods.

Payment Methods

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay
  • Google Pay
  • Shop Pay

All payments are processed securely using encrypted payment technology. Available payment methods may vary depending on your device, location, and eligibility.

Currency

All payments are processed in Euros (EUR).

The total amount, including any applicable taxes and shipping fees, will always be clearly displayed during checkout before you complete your purchase.

Payment Security

Your payment security is important to us.

  • All payments are protected using SSL (Secure Socket Layer) encryption.
  • Payment information is never stored on our servers.
  • Payments are processed exclusively by secure and trusted payment providers through Shopify Payments.

Payment Terms

The full order amount is charged at the time your order is placed.

In some cases, your bank or card issuer may temporarily authorize or reserve the purchase amount before the payment is fully processed. This authorization is controlled by your financial institution and may take several business days to disappear.

Order Verification & Fraud Prevention

To help protect our customers and prevent fraudulent transactions, all orders are subject to verification.

If unusual activity is detected, we may contact you to request additional information or verification before processing or shipping your order.

If verification cannot be completed, we reserve the right to cancel the order and issue a full refund.

Payment Issues

If you experience any issues during checkout or have questions regarding your payment, please contact us.

Email: support@sorchae.com

Contact Form: Available on our Contact page.

We will be happy to assist you.

Company Information

Store Name: Sorchae

Business Address:
5 St Mark's Grove,
Ronans town Dublin 22,
D22 YR67, Ireland

Email: support@sorchae.com

Contact Form: Available on our Contact page.

Customer Support Hours

Orders placed after the daily cut-off are processed the next business day.
Our daily cut-off time is 5:00 PM (GMT+1), Monday through Saturday.

Typical Response Time:12 business hours